Privacy Policy

1. Introduction

At Scent & Senses ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website scentandsenses.com (the "Website"), including any content, functionality, and services offered through the Website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Data We Collect

We collect several types of information from and about users of our Website, including:

2.1 Personal Data

We may collect personal identification information, including but not limited to:

• Name
• Email address
• Phone number (if voluntarily provided)
• Postal address (if voluntarily provided)
• IP address and browser information
• Any other information you voluntarily provide to us through our contact forms or email subscriptions

2.2 Non-Personal Data

We also collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include:

• Browser name
• Type of computer or device
• Technical information about users' means of connection to our Website, such as operating system and Internet service providers
• Pages visited
• Time spent on pages
• Referring websites

3. How We Use Your Data

We use the information we collect about you for various purposes, including:

3.1 To Provide and Maintain Our Website

• To deliver the content and services you request
• To manage your account and subscription
• To improve our Website and user experience

3.2 To Communicate With You

• To respond to your inquiries, comments, or questions
• To send administrative information, such as updates to our terms, conditions, and policies
• To send newsletters, marketing materials, or other information that may be of interest to you (if you have opted in to receive such communications)

3.3 For Analytics and Improvement

• To analyze user behavior and trends
• To measure the effectiveness of our content and marketing campaigns
• To develop and improve our Website, products, and services

3.4 For Legal and Security Purposes

• To comply with applicable laws, regulations, and legal processes
• To enforce our terms of use and other agreements
• To protect the rights, property, or safety of our company, our users, or others

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

4.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

4.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

4.4 Other Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to track visitor activity on our Website. We use these technologies to help us manage content and compile statistics about usage of our Website.

5. Your Privacy Rights

Depending on your location, you may have various rights regarding your personal data:

5.1 Access and Portability

You have the right to request copies of your personal data. We may charge a small fee for this service.

5.2 Correction

You have the right to request that we correct any information you believe is inaccurate or incomplete.

5.3 Erasure

You have the right to request that we erase your personal data, under certain conditions.

5.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

5.5 Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

5.6 Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

5.7 Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within one month.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal data. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Third-Party Disclosure

We may share your personal data with:

• Service Providers: We may share your personal data with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.

We do not sell, trade, or rent users' personal identification information to others.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

9. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our Website servers are located in the United Kingdom, and our third-party service providers and partners operate around the world. This means that when we collect your personal data, we may process it in any of these countries.

By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

11. Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page with a revised "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

12. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at: